Modern cars, light trucks, and sport-utility vehicles come with complex
technology such as digital dashboards, oxygen sensors, electronic computers,
unibody construction, and more. They run better, longer, and more
efficiently than models of years past. However, they eventually need to be
Before taking your vehicle in for repairs or service, do your homework so
you receive the best possible service.
- Read the owner's manual to learn about the
vehicle's systems and components.
- Follow the recommended service
- Keep a log of all repairs and service.
- Do not
ignore any warning
signals your car may give you.
- Carry a written list of the symptoms
can give your mechanic.
- Resist the temptation to suggest a specific
course of repair. Allow our experienced technicians to diagnose and
- It's important to note when the problem occurs. Is it
constant or periodic?
Does it occur when the vehicle is cold or after the engine has warmed up?
Does it happen at
all speeds? Only under acceleration? During braking? When shifting?
Check for the following common vehicle maintenance issues on a regular
- Unusual sounds, odors, drips, leaks, smoke,
warning lights, gauge readings.
- Changes in acceleration, engine
mileage, fluid levels.
- Worn tires, belts, hoses.
- Problems in
steering, and vibrations.
- When did the problem first start?
How to manage your service experience:
- Ask as many questions as needed to fully
understand your repair. Ask for an explanation in laymans terms if
rush the technicians. You may be called and apprised of the problem, course
action, and cost before work begins.
- Before you leave, be sure you
policies regarding labor rates, guarantees, and acceptable methods of
sure the shop has your contact information readily available, so you can be
reached as soon
Discover More About Appointments and Repair Services At Simmons 4x4 Automotive Repair Center in Tucson
Auto Repair Near The University of Arizona
Auto Repair Near South Tuscon
What People Say About Us
I have been using Simmons for a few years now and have always been treated great and had quality auto work. Drive line shop is the best!!!Thanks Simmons
Caring, honest work, fair prices and excellent customer service. This is the only shop I will take my van to!
I was very happy with my service. I have a jeep and I felt they cared for it as well as I would myself.
They consistently provided feedback and followed up on the progress via phone and email.
Well let me just say that this might not be the cheapest place to fix your 4X4 but after this I will say that they are very thorough and professional. They give you a list of things to fix and advise you as to what is critical and what is not. They work with you and are very professional about it. I will have to say that they did miss one thing that I took it in for originally but probably due to them fixing something that they assumed would fix the problem. I do think that it should have been caught before I picked up the truck and drove home necessitating another trip to their shop. BUT, and a big BUT, it was corrected the second time at no charge which I didn't even have to argue for...This is what I call customer service. Mike was a consummate professional in all my dealings with him...Good Job guys, the truck drives beautiful and hopefully for another 3-4 years!!!
Wade was great. They did a complete work up on my partners car. This was the second work up in 2 weeks. I wanted her to take it to Jerry and have a "Second Opinion" on the state of the car. The mechanics found things that need maintenance and others that need repair. Some of them were not even found by first place she took the car to be examined. Like Jerry says on his radio show you get what you pay for and I always tell everyone that Simmons is Worth the cost.
Took our Jeep in for a "death wobble". Assessments and estimates were clear, concise. Excellent communication throughout by email and phone. I would highly recommend!!