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CODE OF ETHICS


  • To perform high quality repair service at a fair and just price.
  • To have a sense of personal obligation to each customer.
  • To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
  • To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
  • To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
  • To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
  • To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
  • To notify the customer if appointments or completion promises cannot be kept.

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OUR REVIEWS

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I have been using Simmons for a few years now and have always been treated great and had quality auto work. Drive line shop is the best!!!Thanks Simmons


partners

ASE (Automotive Service Excellence)
IATN (International Automotive Technicians' Network)
Jasper
BBB Accredited Business
Mitchell1
ASA (Automotive Service Association)
ARIZONA DEPT OF ENVIRONMENTAL QUALITY
RIGHT TO REPAIR
BG Products
PartsPlus
Southwest Automotive
Car Care Aware